AsterOutdoor Universal USB-C 4K Triple Display Docking Station 60W Power Delivery with HDMI and Dual DisplayPort

<p><b>USB 3.1 Type-C Compatibility Overview</b></p> <p>USB Type-C has a new feature called Alternate Modes which allows you to use non-USB connections with the USB-C cable and connection. There's no setting to turn on—your device automatically uses the appropriate mode if it's supported.</p> <p>If you have encountered the following problems, please check the solutions below.</p> <p>* Display connection might be limited or USB device functionality might be limited</p> <p>* Make sure your device and cable supports the same USB-C features as the docking station.</p> <p>* Make sure the docking station is connected directly to your hots device.</p> <p>* Make sure the docking station is connected to the USB-C port on your hots device that supports the correct Alternate Mode. For example, if you're * connecting a Alternate Mode device, make sure you connect to the USB-C port that supports displayport alt mode.</p> <p></p> <p><b>To use this product the host USB-C port from your device must support DisplayPort Alt Mode and Power Delivery</b></p> <p>Use HDMI2.0/DP1.4 or above cables for optimum performance</p> <p><b>USB 3.1 Type-C Overview</b></p> <p>USB Type-C has a new feature called Alternate Modes which allows you to use non-USB connections with the USB-C cable and connection.Your device automatically uses the appropriate mode if it's supported</p> <p><b>Display connection be limited</b></p> <p>Make sure the device you're connecting to is supported and that you're using the right cable</p> <p><b>DisplayPort connection might not work</b></p> <p>Update your system to the newest &gt; Download driver from: Displaylink website &gt; Uninstall, install the drivers and restart your laptop &gt; For MacOS users, please tick the “DisplayLinkUserAgent” in the “Security &amp; Privacy” after installed the drivers.</p> <p>Please note that uni-directional cables couldn’t connect with the opposite polarity. For example, DP to HDMI cable only work with DisplayPort as the output and HDMI as the input, HDMI to DP cable only work with HDMI as the output and DisplayPort as the input.</p> <p>Your monitor may not choose the right video signal automatically, please choose HDMI/DP as needed by setting your monitor.</p> <p>If the external displays are recognized, please reduce monitor resolution to solve this issue. Please find the Display setting or Intel Graphics Control Panel, operate resolution and refresh rate as needed.</p> <p><b>Try these solution</b></p> <p>Make sure your device and cable supports the same USB-C features as the docking station<br></p> <p>Make sure the docking station is connected directly to your host device</p> <p>Make sure the docking station is connected to the USB-C port on your host device that supports the correct Alternate Mode</p> <p>For example if you're connecting a USB 3.1 Gen2（Type C） Alt Mode device make sure you connect to the USB-C port that supports Displayport alt mode and power delivery</p> <p><b>Possible causes</b></p> <p>The docking station you connected to has new features for USB-C that your host device or connect cable doesn’t support</p> <p>The docking station isn't connected to the correct USB-C port on your host device</p> <p>The device is using an external hub or dock to connect to the docking station</p> <p>Too many other Alternate Mode devices or dongles are connected to your host device</p> <p><b>Audio/Mic Remind</b></p> <p>Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore</p> <p>To make your laptop speaker work please change in your laptop OS setting the audio output device back to laptop speakers</p> <p><b>USB Accessories Disabled Solutions</b></p> <p>Solution 1 Please unplug and re-plug Solution 2 Reset the SMC of your device</p>

• To use this product, the host device USB-C port must support DisplayPort Alt Mode and Power Delivery. Driver is needed for triple display docking station. Please email service or go to DisplayLink official website to download the driver.
• Docking Station compatible with macOS & Windows USB-C systems.With up to three additional displays via 2 DP&1 HDMI and up to 60W of charging power. Utilizes USB 3.1 in connection with the latest features of Triple Display Docking Station.
• Triple display for Windows and macOS. DisplayPort outputs and Gigabit Ethernet via DisplayLink DL-6950 "Alt Mode". HDMI port supports up to 3840x2160 4K@30Hz. DisplayLink DisplayPorts support up to 4K@60Hz. Gaming and HDCP playback not supported.
• Docking Station provides: SuperSpeed USB 3 0 (5Gbps), from host laptop to triple displays, Gigabit Ethernet, audio input/output, three USB 3 0 ports, two USB 2 0 ports, one USB C 3 0 ports(data transfer and power delivery).
• Package: Dock, 60W(20V 3A)DC Power Adapter(power and charge a supported system without the need for OEM charger), USB-C cable, user manual. If you have any questions, please contact us through Amazon, we will reply within 24 hours.